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Re: Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc1

@jpkarlsen 

I did all of that, but, I still have the problem.

8 Replies

  • Hi I have this problem also, EA games and Microsoft support have tried various things, including your advice.  Sims 3 works fine.  Please help.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    Please try to run this command "SFC /scannow"

  • Hi Microsoft support have tried that before, and I have just tried it again, no luck. In your experience would you say its a Microsoft issue or a game issue?

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    Please try to run Origin as Administrator and start the game from Origin Game Library. See if that works.

    Edit:

    Just to make sure You did run both the x86 and x64 installers from both of the directories from the image I posted earlier?

    @Trova2 @jashingtons 

  • Hi, I've just tried it, same error code shows.  Yes I did the update yesterday too.

  • Trova2's avatar
    Trova2
    7 years ago

    @jpkarlsen 

    I have already run the x86 and x64 installers and ran Origin as Administrator and still, the error is not gone.