This is typically a faulty monitor or graphics card. Can you borrow another monitor to test with?
It can also be a result of trying to run the game at higher setting than is supported by the monitor/graphics card.
I just started using my EA account(I play from origin).
I have this problem too, the top half of the screen flickers. I've been playing the sims 4 for about two years now without this problem.
A few days ago I installed the sims 4 city living expansion pack.
This morning my pc (a desktop) installed the windows 10 fall update (not sure why it chose to install in the middle of winter) the first time I loaded it after the update has been flickering.
not sure if windows 10 update or city living pack
I don't have any mods, cc's, etc., only sims 4 content sold on origin.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Here it is
Just so you know my dad home built this pc a little over two years ago
I also tried the origin repair option and it didn't work.
was home built by dad
@Thomas100402 Is your computer a desktop? If so please post the model number of the motherboard. The video driver is not WHQL certified. While that may not be the issue - Microsoft has not certified this driver to work with its operating system. Your video system has 112Mb of dedicated video memory. The minimum requirement for this game is 128Mb dedicated video memory. The game classifies the video chip as medium resolution - try lowering the in game resolution.
it is a home built desktop
