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Re: sims 4 stuttering camera during events and parties

@kixxinghae Sorry for the late reply; I've been a bit occupied with other things. (And I should have known about VGA, but I saw it and thought of the type of connector and not the card itself.)

While your laptop does run low on memory while you play, it's not critical: the lowest reading for the available physical memory was about 1600 MB. The real slowdown happens when a computer is forced to swap data back and forth from RAM to the page file, but page file usage didn't jump until the last 2 minutes of the hwinfo log. So unless Sims 4 was running great until that point and then suddenly slowed down, I doubt that's the issue.

The more obvious detail is that your processor and graphics card are running hot. This isn't critical either, in that both components easily throttle performance to get back to a reasonable temperature. But that throttling could and probably does account for lower performance at least to some extent. It's possible that the throttling on and off is a constant while you play, and you only notice the symptoms while in a demanding in-game situation like an event. It's also possible that those events are the only time the throttling is significant enough to cause a noticeable drop in performance.

It's hard to be sure about cause and effect without knowing what you were doing during the log, and when, but it doesn't really matter. The underlying point is that your laptop wold run the game a little better if it could cool itself more effectively. Elevating it while you play can help, whether you use a laptop tray or put something under the corners. So could pointing a fan at it, or even getting a cooling pad.

Adding more memory may help too, but again, it's not clear from the hwinfo log that this is the issue. Before you spend any money on RAM, try cooling your laptop as much as possible. A little extra cold air on the bottom of the case can make a big difference, and of course it's cheaper to use a fan you already have than to get the laptop upgraded.

3 Replies

kixxinghae
5 years ago
@puzzlezaddict so i just reseted bios setting to default and defraged my C drive (its said 15% fragmented) even tho the game is located on E drive (it's 0% fragmented so i didnt defrag it). I also lifted my laptop and put a fan under it. The lag during events seems kinda reduces a very tiny bit. It still lags like crazy but now it's more playable. I dont know which one of my action did it. I'm thinking of getting more fan to put under my laptop to see if it'll make any better.
Do you have any suggestion of what can I improve next? I can't change sims graphic to any lower than very high and lighting setting to lower than medium since it'll make sims' hair glitchy. I've tried lowering the other settings but still the same outcome.
Edit: I notice that my teen sims seem to cause lag the most.
Edit 2: I forgot to mention that everytime I turn my laptop on or off, I hear a crackling sound twice as if the CD player is being opened. Idk what that is.
puzzlezaddict
Hero+
5 years ago
@kixxinghae It sounds like you might be using a teen cc hair that's causing at least part of the trouble. Find a teen that seems to cause lag, and try reassigning the hair; or just temporarily remove all teen cc hair and see whether it makes a difference. You can use "save as" and rename the save, so your original remains intact while you experiment on the new copy.

Having a fan blowing against the bottom of the laptop case can help a lot, although I don't know whether you want to invest in a laptop cooling fan or cooling pad at this point. On the other hand, you could use it on a new laptop if and when you get one. But if you have a friend that uses one, maybe borrow it and try it out to see how much difference it makes.

Ultimately though, this is probably more about managing the lag, keeping it to a minimum, than any surefire fix. It will help if the laptop can cool itself better; removing some high poly (high resolution) or broken custom content will improve things too. But this laptop is always going to struggle somewhat when running Sims 4; the question is how much.

I don't know what the crackling sound is and couldn't begin to guess. Do you use standalone speakers? Is the crackling sound coming from those speakers, or from the laptop speakers; or is it a mechanical sound from the laptop components?
kixxinghae
5 years ago
@puzzlezaddict I've removed some CC hair from teen sims that I suspected messing with my game. The lag slightly improve but its still there. I guess my main issues are bad CC hair and overheat CPU. Thank you so much for helping me, now the lag is more bearable I wont complain so much about it 🙂