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here you go.
@leoetralip Just to be sure, you're seeing exactly the same error as is in the thread title? If not, please post a screenshot of the error.
Either way, please also run a couple of basic checks of your Windows system files. Here's how:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Then uninstall the App, restart your computer, download a fresh copy of the App's installer, and run it. Repair Sims 4: open your game library, click Sims 4, and select Manage > Repair. Try again to play, with nothing else running on your computer, and let me know what happens.
- 2 years ago
Okay, I tried all the steps, still nothing. But I will send the screenshots.
- puzzlezaddict2 years agoHero+
@leoetralip Please try running Origin and Sims 4 as an admin: right-click on each desktop shortcut, or TS4_x64.exe if you don't have a shortcut for Sims 4, and select "Run as administrator."
If that doesn't help, have you tried uninstalling Sims 4 yet? The original poster did, but if you haven't, that would be the next step. When reinstalling, create a different folder on the root level of the C drive, for example C:\Games is fine, but not C:\Program Files\Games. When the EA App asks you where to install Sims 4, choose that folder.
- 2 years ago
I ran the EA app as admin, the sims wouldn't let me set it as admin, TS4_x64.exe when i pressed "Set as Administrator", it just showed the error. I also uninstalled and reinstalled the Sims 4 too.
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