Re: The sims 4 won’t connect to the internet
I'm going thru the same thing as well, this just started happening to me recently, and I'm sad because I can't enjoy my game so please help thanks
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Have a look here
Also IMPORTANT!
Check if your Origin is up to date.
If it isn't, you will see info about the available update on the top of the page when you open Origin
After update turn off your router/WiFi completely for about 2 minutes and then turn it back on
Clear Origin Cache
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
If all these steps will not work
uninstall Origin using Revo (free version) - it will be clean all traces of Origin from your computer
https://www.revouninstaller.com/revo-uninstaller-free-download/
If you prefer to uninstall Origin manually - clean computer with Ccleaner after this but using Revo is much easier
and download the older version of Origin
https://origin-a.akamaihd.net/Origin-Client-Download/origin/live/OriginSetup_10_5_41_27263.exe
Run the game as Administrator from the desktop icon instead of Origin
I don't work for EA
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