Forum Discussion

Anonymous's avatar
Anonymous
9 years ago

Re: The Sims 4 Won't Install - Literally, I've Tried Everything, Help!

@yahel_1 I took the newly downloaded vcredist_x64.exe and put it in my The Sims 4/_Installer/vc2013 folder. I took the 64 bit that was already in the folder and put it on my desktop. I also repaired the new 64 bit which prompted a restart. The error still persists. However, my install log now says the executable is missing all together.

My log:

Spoiler
****************************************
Install Date: 06/12/2016
13:41:05 Started logging
****************************************

13:41:05 Install Location: C:\Program Files (x86)\Origin Games\The Sims 4\
13:41:05 Install Locale: en_US
13:41:05 Initialized installation config.
13:41:05 CommandLine: install -locale en_US -installPath "C:\Program Files (x86)\Origin Games\The Sims 4\" -autologging -startmenuIcon=1 -desktopIcon=1
13:41:05 EAInstaller version: 4.05.03.00
13:41:05 Original System Version (10.0.10586)
13:41:06 Launching System Version (5.1)
13:41:06 Touchup running under compatibility mode
13:41:06 OS: Microsoft Windows XP Home Edition
13:41:06 Data reader initialized.
13:41:06 Data reader config: LOCALE = en_US
13:41:06 Data reader config: INSTALL_LOCATION = C:\Program Files (x86)\Origin Games\The Sims 4\
13:41:06 Data reader config: INSTALL_LOCATION_DOUBLE_BACKSLASH = C:\Program Files (x86)\Origin Games\The Sims 4
13:41:06 Data reader config: CREATE_DESKTOP_ICON = 1
13:41:06 Data reader config: CREATE_STARTMENU_ICON = 1
13:41:06 Data reader config: 32BIT = 0
13:41:06 Data reader config: 64BIT = 1
13:41:06 Processing EAIN file 'C:\PROGRA~2\ORIGIN~1\THESIM~3\__INST~1\Touchup.dat'.
13:41:06 Installation registry missing. Game not yet installed.
13:41:06 (Config)Studio: Maxis
13:41:06 (Config)Game Name: The Sims 4
13:41:06 (Config)Display Game Name: The Sims™ 4
13:41:06 (Config)Updating ForceUninstallAllFiles to: 0
13:41:06 (Config)Updating ForceUninstallAllFiles to: 1
13:41:06 EAI data version: 4.05.03.00
13:41:06 The EAI build_guid is f6eb36f13f844588841f2122ffb51387
13:41:06 Start redistributables install phase
13:41:08 Started VC++ Runtime 10.0.40219.01 Install Phase
13:41:08 Installing x86 VC runtime: 10.0.40219.01
13:41:08 Launching process:
Command: "C:\PROGRA~2\ORIGIN~1\THESIM~3\__INST~1\vc\vc2010sp1\redist\vcredist_x86.exe" /q /norestart
Working directory: C:\PROGRA~2\ORIGIN~1\THESIM~3\__INST~1\vc\vc2010sp1\redist\
13:41:17 Process exited with exit code 0.
13:41:17 Successfully installed x86 VC runtime.
13:41:17 Installing x64 VC runtime: 10.0.40219.01
13:41:17 Launching process:
Command: "C:\PROGRA~2\ORIGIN~1\THESIM~3\__INST~1\vc\vc2010sp1\redist\vcredist_x64.exe" /q /norestart
Working directory: C:\PROGRA~2\ORIGIN~1\THESIM~3\__INST~1\vc\vc2010sp1\redist\
13:41:23 Process exited with exit code 0.
13:41:23 Successfully installed x64 VC runtime.
13:41:23 Finished VC++ Runtime 10.0.40219.01 Install Phase
13:41:23 Started VC++ Runtime 12.0.30501.0 Install Phase
13:41:23 Installing x86 VC runtime: 12.0.30501.0
13:41:23 Launching process:
Command: "C:\PROGRA~2\ORIGIN~1\THESIM~3\__INST~1\vc\vc2013\redist\vcredist_x86.exe" /install /quiet /norestart
Working directory: C:\PROGRA~2\ORIGIN~1\THESIM~3\__INST~1\vc\vc2013\redist\
13:41:27 Process exited with exit code 0.
13:41:28 Successfully installed x86 VC runtime.
13:41:28 Installing x64 VC runtime: 12.0.30501.0
13:41:28 Launching process:
Command: "C:\PROGRA~2\ORIGIN~1\THESIM~3\__INST~1\vc\vc2013\redist\vcredist_x64.exe" /install /quiet /norestart
Working directory: C:\PROGRA~2\ORIGIN~1\THESIM~3\__INST~1\vc\vc2013\redist\
13:41:28 ERROR: Unable to launch process! (Error code: 2)
13:41:28 ERROR: The executable appears to be missing!
13:41:28 Error installing x64 VC runtime.
13:41:30 Installer finished with exit code: 1
13:41:31 Shutting down data reader.

****************************************
13:41:31 Stopping install logging
****************************************
No Replies

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.51,749 PostsLatest Activity: 27 minutes ago