EA_Leeuw
Community Manager
11 months agoRe: TS4 PC Error 'DisplayName Field Missing From Registry' Since May 28th Patch
INFO - Post Marked as Solution for Visibility
Hi everyone,
It seems that some of you are encountering this error because your antivirus, antimalware, or firewall is not allowing the EA app for PC or The Sims 4 for PC to function correctly.
Please try manually allowing or making an exception for the EA app for PC and The Sims 4 for PC in your security software, and see if this resolves the issue. We've received several reports indicating that Comodo Internet Security might be one of the programs blocking the game and the app from working as intended.
If this doesn't resolve the issue, please generate an EA app Error Reporter ID and share it in this thread as asked by @EA_Solaire here, so we can investigate further.
Thank you.