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Re: Unable to play newly bought Sims 4 DLC

i am unable to run the sims 4 through the steam launcher, where i purchased my game and expansion packs. the EA app now says i have an "incompatible version installed on my device" and to uninstall and run from the EA app. i have uninstalled and reinstalled both versions (steam and EA) several times. I refuse to only run and play the base game on the EA launcher, because i have purchased $50 dollars worth of expansion packs through the steam store, which are non-transferrable to my EA account conveniently enough. The EA app then tells me to go back and start over linking my steam account, even though it is already linked, and no options in settings to unlink/relink accounts. i was able to play through steam and use my expansion packs for about a month, and all of a sudden i cant anymore. i dont know how else i can fix it on my own, ive tried everything. 

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