Re: unrecognized video card sims 4
Hi. i just bought new laptop with graphic card nvidia gefoce gtx 1050. But now my graphic is being changed to intel basic. How to fix this? Intel is so slow T-T
Forum Discussion
@NyliRslan Yes, that's the info I wanted, and for some reason the game is still using the wrong graphics card. Please open the Nviidia Control Panel, then Manage 3D Settings > Program Settings, choose TS4_x64.exe, and take a screenshot of the entire window.
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Hi sorry for the late reply. Here's the nvidia control panel screenshot.
@NyliRslan For the Nvidia Control Panel, instead of using the global setting for Sims 4, please use a program-specific setting that says something like "always use the high-performance Nvidia card." The auto-select function might not be working.
The dxdiag lists a couple of Sims 4 errors that may be related to the graphics driver, but since the game has been using the wrong card and therefore the wrong driver, you can ignore those for now.
By the way, does your computer really only have 4 GB RAM? That model Asus almost always ships with 8 GB. It's possible that one of the RAM sticks has become unseated, especially if you had the memory upgraded or did it yourself.
oh i see. ok i will try to do what you asked me to and yes my laptop uses 4 gb ram. might as well upgraded it later. if anything, i will ask your help. thank you so much!
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