[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
@kingjuliaaa I've merged your posts with the new master thread for this issue. If you want, you can try adding the file linked in the first post to your Sims 4 user folder; instructions are included. Please let us know if it doesn't work.
@puzzlezaddict I downloaded the file provided and it worked! Thank you!
Community Highlights
- EA_Cade11 months ago
Community Manager
