[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
Upgraded my PC two weeks ago and when booting up The Sims 4 it fails recognizing my graphics card.
Sharing the Config.log and hopefully this can be fixed.
@EnigmaChucker Merged your post with the master. As the virus scanner is not working could you either c/p the content of the file or upload to a third party site and link
Do try the text file provided on the first page. Not sure if the 3080 are all in there yet.
Do try the text file provided on the first page. Not sure if the 3080 are all in there yet.
@EnigmaChucker I added your card and a couple others to the file linked in the first post. Please try it and let me know whether it works.
- @puzzlezaddict Card is recognized now but the refresh rate is max 120 now, and my monitor is 165. all settings are on 165 in Windows10 and Nvidia control panel. any way to fix this?
- @crinrict Apparently 3080Ti still isn't. just got the notification yesterday. Though at least 2060 Super is on their lists, my partner never got this issue..
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