[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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=== Graphics device info ===
Number: 0
Name (driver): Intel(R) Iris(R) Xe Graphics
Name (database): [Found: 0, Supported: 1]
Vendor: Intel
Chipset: Vendor: 8086, Device: 46a8, Board: 161d1025, Chipset: 000c
Driver: igd10iumd64.dll, Version: 30.0.101.1298, GUID: D7B78E66-05E8-11CF-8776-7836A3C2D335
Driver version: 1298
Monitor: \\.\DISPLAY1
Texture memory: 987MB
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