[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
Forum Discussion
I got a new laptop and when i first got on the game i received the unrecognized video card error message. I have searched the forums and even replied to some and got no response. Can someone please help? My game is starting to glitch with cc and its becoming very frustrating. I know its not the cc bc i have one file that works fine and another file that glitches. Im guessing its the graphics card. This is the computer i got.
HP OMEN - 16.1" 144Hz Full HD Gaming Laptop - Intel Core i5 - 16GB Memory - NVIDIA GeForce RTX 4050 - 512GB SSD - Shadow Black
This is what my computer says
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce RTX 4050 Laptop GPU
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 28a1, Board: 8ba9103c, Chipset: 00a1
Driver: nvldumdx.dll, Version: 31.0.15.2892, GUID: D7B71E3E-6BE1-11CF-C078-A6AB0EC2D235
Driver version: 2892
Monitor: \\.\DISPLAY1
Texture memory: 5935MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
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