[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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hi i think my card is unavailable is the sgr file. here are my details
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce MX550
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 1f9f, Board: 0b361028, Chipset: 00a1
Driver: nvldumdx.dll, Version: 31.0.15.4609, GUID: D7B71E3E-5CDF-11CF-9961-392B0EC2D235
Driver version: 4609
Monitor: \\.\DISPLAY1
Texture memory: 2008MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
I am also having the issue where I have an unrecognized video card. I have tried to follow the steps with no success. Here is my details from my config.
=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce RTX 2050
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 25ad, Board: 8c3f103c, Chipset: 00a1
Driver: nvldumdx.dll, Version: 31.0.15.3713, GUID: D7B71E3E-66ED-11CF-0D7D-30AC0EC2D235
Driver version: 3713
Monitor: \\.\DISPLAY1
Texture memory: 3977MB
Vertex program: 3.0
Pixel program: 3.0
Hardware TnL: 1
Opt. features: +sab +a8l8 +rgba16f +r32f +bc4 +bc5 -rawz +intz
Please help !
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