Forum Discussion

puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
emillianaa's avatar
emillianaa
1 year ago

I also have this issue I put the sgr file in my Config Overide, started sims and quit same thing

  • emillianaa's avatar
    emillianaa
    1 year ago

    === Graphics device info ===
    Number: 0
    Name (driver): AMD Radeon RX 6650 XT
    Name (database): [Found: 0, Supported: 1]
    Vendor: ATI
    Chipset: Vendor: 1002, Device: 73ef, Board: 50271462, Chipset: 00c1
    Driver: amdxn64.dll, Version: 31.0.24027.1012, GUID: D7B71EE2-30AF-11CF-2674-FC2D6EC2D235
    Driver version: 1012
    Monitor: \\.\DISPLAY1
    Texture memory: 8147MB

Recent Discussions