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puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

[READ FIRST] Unrecognized video card

The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database. You can confirm that your card is not recognized by reading the confi...
pc
Alyssacortes224's avatar
Alyssacortes224
1 year ago

=== Graphics device info ===
Number: 0
Name (driver): NVIDIA GeForce RTX 4070 Laptop GPU
Name (database): [Found: 0, Supported: 1]
Vendor: NVIDIA
Chipset: Vendor: 10de, Device: 2860, Board: 0c9c1028, Chipset: 00a1
Driver: nvldumdx.dll, Version: 32.0.15.5597, GUID: D7B71E3E-6B20-11CF-4566-932C0EC2ED35
Driver version: 5597
Monitor: \\.\DISPLAY1
Texture memory: 7948MB

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