[READ FIRST] Unrecognized video card
The unrecognized video card error appears when the graphics card that is running Sims 4 is not in the game’s database.
You can confirm that your card is not recognized by reading the confi...
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My graphics card doesn't seem to be in the file either... I know this post is 5 years old but I'm still hoping this might stop my game from crashing all the time
=== Graphics device info ===
Number: 0
Name (driver): AMD Radeon(TM) Graphics
Name (database): [Found: 0, Supported: 1]
Vendor: ATI
Chipset: Vendor: 1002, Device: 164e, Board: 88771043, Chipset: 00cb
Driver: , Version: 32.0.13031.3015, GUID: 57E5F78A-D71A-11EF-BED8-96DCD68BA775
Driver version: 3015
Monitor: \\.\DISPLAY2
Texture memory: 3986MB
Vertex program: 5.0
Pixel program: 5.0
Hardware TnL: 1
Opt. features:
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