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I have had this problem as well after the last update.
Red crosses over thumbnails, profile pictures, in CAS, everywhere.
What helped me was:
CLEARING THE SIMS 4 CACHE
"The Sims 4's game cache is located at Documents/Electronic Arts/The Sims 4/ on both PC and Mac.
1. Delete the localthumbscache.package file in this directory. This helps to "fix" some gameplay bugs."
(this was posted in the sims4studio forum).
I hope it helps you!
- 6 years ago@HoneysSims4 It worked! I've been trying to fix it for two days. Repairing the game fixed some of it, but not all. THANKS!
- 5 years ago
Im also having the problem only for me, its showing up in a pic of a sim who has passed away in a family tree. Im trying to keep track of my family tree but i can't see past the one with the red x. I tried clearing cache and that didnt work and I also repaired the game and restarted my computer. Is there anything else that could work? I dont have mods either
- crinrict5 years agoHero+@arianator3942 Are you on PC or mac ? Is it just that one Sim ?
- 5 years ago
I use a surface pro ( I think thats a mac). Currently yes its just that one sim
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