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haako40's avatar
haako40
Seasoned Traveler
7 years ago

Red X Box Where Icons and Faces Should Be

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Often (50% - 99%) What is your current game version number? 1.50.67.1220 What ex...
pc
arianator3942's avatar
arianator3942
5 years ago

Im also having the problem only for me, its showing up in a pic of a sim who has passed away in a family tree. Im trying to keep track of my family tree but i can't see past the one with the red x. I tried clearing cache and that didnt work and I also repaired the game and restarted my computer. Is there anything else that could work? I dont have mods either

crinrict's avatar
crinrict
Hero+
5 years ago
@arianator3942 Are you on PC or mac ? Is it just that one Sim ?
  • arianator3942's avatar
    arianator3942
    5 years ago

    I use a surface pro ( I think thats a mac). Currently yes its just that one sim

    • crinrict's avatar
      crinrict
      Hero+
      5 years ago
      @arianator3942 Surface is windows.

      What security software are you using ?
      • arianator3942's avatar
        arianator3942
        5 years ago

        I think I'm using windows defender

About The Sims 4 Technical Issues - PC

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