repeated crashing
definitely not just you. my game has been crashing for bizarre random reasons since the updates a few days ago now. last night trying to enter lots in sulani crashed it. then trying to load a househo...
Forum Discussion
@friedn00dles666 All the crashes listed in your dxdiag are from Sims 3, and they're all because of the Alder Lake issue covered here:
If you'd like to get Sims 3 running, choose one of the workarounds in the accepted solution on page one and apply it to TS3W.exe, with the W.
For Sims 4, please look for new errors in the Reliability Monitor. Hit Windows key-R and enter "perfmon /rel" without quotes, and you'll see a chart of errors and updates with a column for each day. Today is on the right.
Look for an error that happened at exactly the time of your most recent Sims 4 crash, or the most recent Sims 4 error listed. If you find one, double-click it to see more details, then copy that info and paste it into a reply here. If you don't see a new error, check back in an hour or so—the Reliability Monitor doesn't always update right away.
If you don't remember exactly when Sims 4 last crashed, and you don't see any entries that mention Sims 4, run the game again, and after it crashes, look again.
adding onto this as I have also been having the same issue ever since the latest patch fix. removed all mods (only had 1 to begin with, mcc) and my game will still grind to a halt within 15 min or so of it running. this is the same issue for all 5 of my crashes:
@cccanrock Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know if you've noticed any pattern to the crashing, whether it's what you see on-screen immediately before or what you or your sims are doing in-game at the time.
hey there,
thank you so much for your help, i really appreciate it!
so I ran 2 diagnostics. 1 without the game running, 2 during a game crash.
just to say again, all mods have been removed from my game, cache was cleared.
@cccanrock Please try playing Sims 4 in windowed mode at a resolution of 1920x1080 (or lower) and let me know how it goes. The Sims 4 errors in your dxdiag could be related to the graphics driver, but they're not necessarily a serious problem and might just be the game being grumpy about your resolution and DPI scalings.
If windowed mode doesn't help, try setting the system and user DPI to 96 (100%). Here's how:
https://www.tenforums.com/tutorials/5990-change-dpi-scaling-level-displays-windows-10-a.html
By the way, it doesn't make a difference whether you run a dxdiag immediately after a crash or after a delay. It will list the most recent ten Windows errors no matter when those errors happened, and the rest of the info doesn't change based on what the system is doing in the moment.
- @cccanrock same here, mine lasted 30 today and then froze and crashed yet again.
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