Forum Discussion

rushyyzttv's avatar
rushyyzttv
4 years ago
Solved

Run out of memory error/ Infinite saving

I have a Ti 1070, I have 16 gbs ram. i7 10th gen intel. I looked at other forums and reinstalled, and restarted my computer after for both origin and sims. I have it on Steam edition. I have plenty o...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
4 years ago

@rushyyzttv  Your dxdiag lists a few Origin errors, so please do a clean uninstall and reinstall of Origin:

  • Quit Origin, then right-click on the Task Bar and open the Task Manager.  Scroll through looking for Origin entries.  If you find any, click on them and End Task.
  • Clear Origin's cache.
  • Download Revo Uninstaller (the free version is fine) from here.
  • Launch Revo, select Origin from the list, and click Uninstall.
  • When it finishes uninstalling, select "Moderate" under "scanning modes," and click Scan.
  • If Revo finds any remaining registry entries, select all, delete, and click Next.
  • Revo will display "Remaining Data and Folders."  Select all of them except for the "Origin Games" folder, if it appears.  (This is where Sims 4 and other Origin games are installed by default.)  Delete the rest.
  • Close Revo, and restart your computer.

Next, download the full Origin installer and run it.  Here's the direct download link:

http://download.dm.origin.com/origin/live/OriginSetup.exe

Be sure to run both the installer and Origin itself as an admin: right-click on each and select "Run as Administrator."

If that doesn't help, please post a screenshot of the error you're getting.

rushyyzttv's avatar
rushyyzttv
4 years ago
@puzzlezaddict I did all those, I got the game to load, made the character but saving or moving past character creation doesn't work at all.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.53,058 PostsLatest Activity: 2 days ago