@KennChrsitina Please list the full file path of the saves folder where you can see your saves. You can see it in a File Explorer window above the list of files and folders.
@KennChrsitina Please press Play and start a new save. (No need to spend much time on it; this is just for testing.) Save your progress, exit to the Main Menu, click Load Game, hover over the folder icon under the new save you just created, and check the file path. That's where your saves need to be stored.
If the file path you see is different than the one for your existing saves, just move your old saves to the new location, and they should show up.
If the file path is the same, then somehow your saves aren't being read by the game. Try loading a backup of one of them; use the manual method described here:
https://sims4.crinrict.com/eng/2014/09/save-games/#wiederherstellen
If that doesn't help either, let me know.
Community Manager
