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jackie_s_19's avatar
jackie_s_19
5 years ago
Solved

Save Files won't load after transfer to new computer

Hi, hope someone can help. I recently got a desktop computer (Dell) and was transferring my Sims 4 Saves from my Macbook Pro to this new computer. I watched multiple YouTube videos on how to transfe...
pc
  • puzzlezaddict's avatar
    puzzlezaddict
    5 years ago

    @jackie_s_19  Please move your entire Sims 4 user data folder out of Documents\Electronic Arts and onto your desktop.  Launch the game to create a clean folder with no content, and quit at the Main Menu.  Then copy just one of your saves from the old user data folder to the new one, and see whether it's available to load.

    In order for a save to be read, its name has to be Slot_0000000x.save, with x being a number from 0 to 9 or a letter from a to f.  (The label is hexadecimal, so after f, it rolls over to Slot_00000010.save.)  The .verx files are backups of the last five times you saved before the most recent one, and you can load them too if you delete the .verx extension.  When restoring a backup, be sure to renumber it (e.g. Slot_00000003.save.ver0 becomes Slot_00000006.save) so that you don't have two files with the same name in the same location.

    I'm not sure what's happening with the Slot_00000003.savex.ver1 files, but if you delete the extension so they end in .save, they should be readable too.

    If none of the saves work, please let me know.  And please also make sure that all the packs you own and have been playing with on your Mac are also loading on the Dell, and that the Dell isn't running the Legacy Edition of Sims 4.

Tyler_eli333's avatar
Tyler_eli333
3 years ago

Im having this same problem, but I’m not sure I understand what hexadecimal does to the slot. Could I ask what another example of a slot with “e.g. Slot_00000001f.save.ver3” would be? My example is the only save I’m trying to transfer 

puzzlezaddict's avatar
puzzlezaddict
Hero+
3 years ago

@Tyler_eli333  The word "hexidecimal" refers to a base-16 system, as in, there are 16 digits rather than the usual 10.  Those digits are typically 0 to 9 and a to f, so that the number fifteen is represented as f and sixteen as 10.  This doesn't "do" anything to the slot; it's just how the game numbers saves sequentially.

The point here is to remove the .verx from the end of a save and give it a hexidecimal number that's different than any other save's number.  (You can't have two saves with the same number in the same folder.)  So you could name the new save Slot_00000020.save , since 20 is the next number after 1f, or you could use a higher number if you wanted.

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