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a few things - thank you for being so helpful btw! i don't play through the origin app, i play through the EA app. now that i know the save is gone, i'm not really concerned with why. i did try to look for a tutorial on how to make a backup, but it just told me to copy the entire sims 4 folder (which, evidently, didn't work). plus, the original the sims 4 folder didn't even have a save file in there for some reason. could you direct me to where to learn how to properly make a backup? thanks!
@76opyhu1tx9v I understand you're using the EA App, but the App is still not working as well as it should, which is why I suggested trying Origin instead. If Origin verifies all your content and it loads in-game, you can go back to the App and see whether your packs load properly there too.
As for making a backup, it really is as simple as copying the folder. This wasn't the issue; where you (probably) ran into a problem was in putting the backup folder back. You just need to pay close attention to what you're doing with the various files and any error messages you get. And when restoring a backup, copy the files back over, don't just move them. That way, even if the files disappear or otherwise don't load properly, you'll still have the backup itself intact and can try again.
Ideally, you'd store your backups on an external drive or upload them to a free filesharing service like Google Drive or Dropbox. The idea is to have a backup separate from your computer so that nothing that happens on or to the computer itself will erase all your data.
- 3 years ago
haha i'm so sorry for bugging you again, and ty for being so patient with me, but i downloaded origin and loaded the game up! DLCs still broken. repaired the game on origin, DLCs still broken. is there another forum where this problem has been solved, because i havent been able to find one
- puzzlezaddict3 years agoHero+
@76opyhu1tx9v You don't need to apologize; we do this because we enjoy it.
Please create a new folder on your computer for the game. Don't put it in Documents or Downloads, but pretty much anything else is fine, or you can create it on the root level (as in, C:\New Folder) of the drive of your choice. Open your Origin game library, right-click on the Sims 4 icon, select Move Game, and choose the new folder. Once Origin has finished the process, run another repair.
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