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DisbarredMetal8's avatar
7 years ago

save game error: 403:8e5010b7:1d172885.

so my I have just updated to current patch version after not playing for a few months , I have sorted out my last problem but this error code was also apart of the problem which is still active.

when trying to save I get an error saying I cant with the code 403:8e5010b7:1d172885.

now I also only can load a game save 2 and game save 3 , my number 1 save has disappeared its in my saved game file but doesn't show up. 

2 Replies

  • @DisbarredMetal8

    This error seems to be caused by outdated mods. But you mentioned not having mods in your previous post -

    Sims 4 update broke game
    https://answers.ea.com/t5/Technical-Issues-PC/sims-4-update-broke-game/m-p/7030182#M123288

    Try clearing the game cache and delete the localthumbcache.package from the Sims 4 folder to help with troubleshooting.

    How to Delete Cache Files
    https://sims4.crinrict.com/en/2014/09/delete-cache-files/

    As for your saves, you may need to rename save so the game can recognize it.

    If you still have your saved games in your Sims 4\saves folder - [C:\Users\Username\Documents\Electronic Arts\The Sims 4\saves]

    It may be the game isn't reading the save files correctly.

    Have you tried renaming your saved game file? To rename your save, remove the version number. - .ver0 or .ver1 by deleting the .ver1 on the end.

    For example:
    Slot_00000002.save.ver1

    Rename it to:
    Slot_00000002.save

    You may want to give it a different number if you already have a save 2 in your folder. The game should then recognize the save file again.

    -- If you have an old auto save file (Slot_00000001.save) it's safe to delete as the game doesn't use it anymore.

    If the above doesn't help, Crinrict has some very useful tips on saved games disappearing:

    Save Games disappearing
    https://sims4.crinrict.com/en/2014/09/save-games-disappearing/

  • DisbarredMetal8's avatar
    DisbarredMetal8
    7 years ago

    I think ive found the problem for some reason in the lotcatcheddata folder they have been changed to open in another program instead of the program it should use to read the data for the game. 

    EDIT: just read the link on your post and is no longer in use anyways

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