Several packs not loading in game

Since November, I have had a few expansion packs not register in the game. I tried managing software in the EA app and also tried to uninstall then reinstall the game and EA app. I have packs through EA, Steam and Epic so recently I tried uninstalling the game and all 3 launchers, then completely reinstalled all of them. My packs say they are installed and downloaded in the EA app, but when I go into the actual game, all my save files say it is still missing 2. Any suggestions?