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Ah ha! I have found someone else with the exact same problem as me.
I started a new save game, in Strangerville, with a single sim, adopted a dog. A few hours into game play, my sim and the dog just seem to be standing around, not frozen, but standing on the spot, the dog wags its tail. The next action doesn't drop in to active, if I cancel the current action, my sim may move to the next object but just stand there and doesn't complete it. Game time moves on. The neighbours continue to walk by, as much as a Stangerville neighbour can! If NPC visitors are hanging out, the same happens to them.
My go to solution was to travel and come back, which solved the issue for a while. But it has been happening progressively sooner and sooner too. And to top it all, it went and happened just as they would most likely have defeated the mother!
So I haven't tried as many things as OP, but I tried repairing through Origin.
I checked out my graphics and made sure my dedicated card was selected. - I had wondered if all the extra effects in Strangerville were the reason!
I tried an old save but not for long, as it seemed OK, and I was thinking it was my new save game.
My game was playable ish! until all my efforts to solve the Strangerville mystery were then thwarted!
I may be wrong, but now I have found another player with the exact same issue, this doesn't feel like a hardware issue, though I am more than willing to be proved wrong and find a way of solving this.
Specs
Lenovo Ideapad 510
Intel Core i5 6200U CPU @ 2.3Ghz 2.4Ghz
RAM 8GB
64bit windows 10
Graphics Nvidia GEforce 940MX
@jeni2810 Does it make a difference if you play this same save in a clean user data folder? Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, then launch the game to create a clean folder. You can quit at the Main Menu. Go into the saves folder inside the Sims 4 folder you moved, and copy your most recent save. (You can tell them apart by last modified date.) Paste the save inside Documents\Electronic Arts\The Sims 4\saves, and you should be able to load it from the Main Menu.
- 5 years ago
Okay! So I found a solution (so far!)
Sorry for taking a while to get back, but I wanted to play for a while to make sure it didn't happen.
I did the following:
https://help.ea.com/en-in/help/faq/clear-cache-to-fix-problems-with-your-games/
And I had no problems playing 8 hours yesterday. It might be a combination of the above and the solutions already worked through, but this was the final step that seemed to fix it so far.
Oddly enough, my problem also originally cropped up in Strangerville, but followed me around to other neighborhoods when I went to see if it was a neighborhood problem (tried Brindleton Bay and Newcrest.)
- jeni28105 years agoNew Scout
Ooh Nice! Interesting it was Strangerville too. At first, as it was my first proper save game there I wasn't 100% it wasn't supposed to be a gameplay thing!
I'm currently in 3rd hour of playing a previous save game, no problems. And hence thinking of workarounds so as not to have to start a new save, which was my current theory!
Clearing the cache makes loads of sense! I shall go and do that now.
Fingers crossed, as having invested in all EPs, GPs and Stuff Packs in the last 3 months I was going to awfully disappointed if I now had a laptop that no longer coped really well! Thank You
Clearing!
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