Sims 4 - Black Screen?
Whenever I try to launch the sims 4, the game will work fine for about 5 minutes but then the screen just turns completely black. I can still hear the music in the background and my PC is still on, bu...
Forum Discussion
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Do you have a laptop or a desktop ? Sounds like an overheating issue
Here is the DxDiag and I have a desktop.
Try updating your graphics drivers and check on the temperature of your card.
There's external programs if you don't have one that comes with your card
- My graphics card is 87°C normally without any applications running. It gets to around 104°C when playing the Sims 4. How do I cool the card?
