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Anonymous's avatar
Anonymous
12 years ago
Solved

Sims 4 - Can't get online. Offline only - "could not connect" *UPDATE*

Whenever I try to go online in either the full  game, or the Create a Sim demo, I get a "Could not connect" error. No matter how many times I click "Try again," I cannot connect. I've made sure to add the game, the demo, and Origin to my firewall's whitelist, and I have the most current version of Origin installed. I've tried uninstalling and re-installing Origin and the game, but no luck.

At this point, I'm wondering if this is an issue specific to me, or a server problem.

Anyone else with this issue? Have any luck getting it sorted?

pc
  • Anonymous's avatar
    Anonymous
    12 years ago

    UPDATE: I am now able to connect. The culprit for me was a peer block program I had running in the background. I disabled it, and am now connecting as soon as the game starts.

    It was so obvious, it just never occurred to me.

    Definitely have a look at what programs are running in the background on your rig.

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  • Diamond_Llama's avatar
    Diamond_Llama
    11 years ago

    I have been unable to connect to the servers since about Saturday 4 July. Prior to that I had been able to download creations off the gallery and use them in my game. I have not installed any programs or made any changes, what is the problem?

  • Anonymous's avatar
    Anonymous
    10 years ago

    I'm having this problem too! I've disabled my firewall and protection--still nothing! Origin says I'm online, but when I play the Demo, it says "Cannot Connect" and no matter how many times I click "Try Again", it still doesn't connect! I've been playing it for a week now, and up until yesterday, it was fine. Now it's acting up. I've moved from my room (where the signal is poor) to my dad's home office (where the wifi signal is greatest), still nothing!

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