@BUCKTOOTH20021 Please create a new admin Windows account and try playing there. Make it local, as in, don't link it to your Microsoft account or any email address. (Just keep declining until you can proceed without one.) You'll be able to launch Sims 4 without reinstalling anything, but your saves and other user data won't be available.
This is a test to narrow down the source of the issue, so the answer will help either way. And if it works but you don't want to switch accounts permanently, we can go back to the original account and try to figure out what's different.
If this doesn't help, please do a clean uninstall and reinstall of Sims 4 and the EA App, as described here:
You wouldn't need to rename the Sims 4 user folder in the new Windows account but probably want to rename the one in the original account, since that holds your saves and other user data. But please use the new account to reinstall the game.
Slowly progressing towards the error itself.
Here is the event viewer log.
Community Manager
