Sims 4 - Game will not close?
Hello, When I tried to save and exit my game yesterday, I noticed that it would not close. It stays on the screen with the UI showing, and my cursor turns into the spinning wheel that indicates some...
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@SimCraz3d if your playing on a pc please post your computer's dxdiag - how to collect dxdiag data Then attach the created text (.txt) file to the paper clip in the lower right of the forum response window.
Yes, I am using a Lenovo Legion laptop. I have attached the dxdiag file to this post.
@SimCraz3d Are you using the EA app or Origin to launch the game? What antivirus are you using?
ADD: Razor gamemanager may be causing the issue. I recommend checking Razor to see if there is a newer version.
I am using norton antivirus and I am using the EA app. I switched from origin to EA app a few months ago. Also, I checked and I have the latest version of razer cortex. I actually haven't been using it at all when I play the sims 4 lately because I keep forgetting about it.
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