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Anonymous's avatar
Anonymous
11 years ago
Solved

Sims 4 - Unable to start Initialization error at startup

Having some sort of error code saying "Unable to Start, Initialization error at startup & then a long error code. This is really frustrating.
pc
  • ohloverly's avatar
    ohloverly
    11 years ago

    FIXED!

    I had to uninstall Origin completely and delete the folders. Once I reinstalled the game worked.

Anonymous's avatar
Anonymous
11 years ago

I posted my problem  http://forums.thesims.com/en_US/discussion/776088/135dec40c984c6a38-00000077#latest ? but am so far unable to get any help from there and am also currently waiting to see what customer support can do about the issue with the error.  

UPDATE:

I just contacted customer service, just had to restart my computer for one of the troubleshooting steps they went through with me without success and I lost contact with them. I am currently waiting to get back in contact with them, I will post here if I get it to work on what steps I took. So far it doesn't seem to be working out though.

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