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Luain92's avatar
Luain92
Not applicable
5 years ago

Sims 4 : pets not showing up

Hello, I've purchased Sims 4 Deluxe Pack in Steam, bundled with Cats & Dogs extension pack, and imported it to Origin library. I can see that the EP is installed in the main menu of the game, howev...
pc
Luain92's avatar
Luain92
Not applicable
5 years ago

@crinrict yep, I tried but unfortunately it doesn't solve the problem.

Maybe the repair didn't really happen though ; is it supposed to show a message confirming it happened ? Cause I didn't get any, and haven't seen any "loading" logo indicating any processing was ongoing.

crinrict's avatar
crinrict
Hero+
5 years ago
@Luain92 Are you on PC or mac ? You should see the packs checking in the lower right corner of Origin. It loops through all the packs (on PC). For mac it currently only repairs the base game so you might need to reinstall the pack if you are on mac
  • Luain92's avatar
    Luain92
    Not applicable
    5 years ago

    @crinrictokay I checked, a Steam window opened after clicking the repair button, loading and mentioning the repair was ongoing. The repair completed, but nothing changed inside the game unfortunately. Could it be linked to the connection between Steam & Origin ?

    I'm on a PC.

    • crinrict's avatar
      crinrict
      Hero+
      5 years ago
      @Luain92 If you have the world and everything else but the pets, it seems very odd.

      Are you missing anything else ? Do you have the CAS items and the build stuff ?
      • Luain92's avatar
        Luain92
        Not applicable
        5 years ago

        Yes indeed, I have those. 

        Only pets not showing, not the roaming ones nor the purchased ones.

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