Anonymous
11 years agoSims 4 and origin freezing
Recently whenever I try to launch the sims 4 and origin my computer freezes so I tried to redownload origin and it worked but then when I tried to launch it my computer froze what should I do?
Ah, I thought the game freezes.
Well, try manually deleting Origin, including cleaning of the registry: http://help.ea.com/en/article/manually-uninstalling-origin/ then redownload the newest version and try again.
Well it's both the game and origin, but I tried to do what you said with the origin and it downloaded successfully but then when I clicked on it, it froze again. It works on my home computer but just not on my laptop(which is newer then my computer and more up to date).
Try if it starts if you do a clean boot: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
I'm afraid I'm out of ideas. Sounds like an issue that concerns Origin and not necessarily the Sims. You can't even start Origin itself, right ? If you just open Origin, your computer freezes ? Not if you double click on the Sims icon ?.