Sims 4 and origin freezing
Recently whenever I try to launch the sims 4 and origin my computer freezes so I tried to redownload origin and it worked but then when I tried to launch it my computer froze what should I do?
Forum Discussion
I did that and it still froze when I tried to launch
I'm afraid I'm out of ideas. Sounds like an issue that concerns Origin and not necessarily the Sims. You can't even start Origin itself, right ? If you just open Origin, your computer freezes ? Not if you double click on the Sims icon ?.
- Approved
well it's both origin and sims that freeze when I click on them
So Origin opens fine at first but it freezes as soon as you click on the Sims ? Do you have other Origin games ? And if so, do they have the same issue ?
- ApprovedNo well they are both on my desktop and when I try to launch origin or the sims they just freeze and it doesn't open it just freezes and I just see my desktop screen
Then I'd say it's Origin related. Sims tries to open Origin first and of course freezes if Origin does so on it's own.
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Please either use pastebin.com and put the link here or use spoiler tags.- ApprovedDo you encounter the same issue with Origin if you right click on your desktop icons, go to properties and select "Run as administrator"?
- ApprovedYes it still freezes
Did you try uninstalling Origin again an get the newest version ? There have been two updates since you started posting
- Approved
Every time I click on my Sims 4 game, my whole laptop freezes, same with Origin, and Origin help. I had my game for about two days and it started doing that, and it's been like a week and it's still doing it. I saw other people having this problem, and I don't know if they figured out how to fix it, so please help me. I wasted $60 on the game, and I don't even get to play.
It's best if you made your own thread and posted your specs
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
Please either use pastebin.com and put the link here or use spoiler tags.
Featured Places
