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@ratnapping Try experimenting in a clean game folder, to remove any complicating factors. Move your existing Sims 4 folder out of Documents\Electronic Arts and onto your desktop; when you launch the game, a new folder will be spawned. Don't add anything to this folder yet. Start a new save—no need to spend much time on it, since this is just for testing—and try out CAS, live mode, and Build/Buy. Save, quit, launch the game again, and see whether you can get back into this save. Let me know either way.
@puzzlezaddict just had a go.
new save file worked fine but the game crashed right before the start menu when trying to reopen.
- puzzlezaddict6 years agoHero+
@ratnapping Does your computer run Windows or macOS? Do you have your system set to automatically sync the contents of Documents with cloud storage (OneDrive or iCloud)? If so, please disable the syncing and test.
- 6 years ago
@puzzlezaddictI'm not signed in to one drive so its not synced anyway I don't think.
I'm trying a complete reinstall of the game in origin so fingers crossed
- 6 years ago
Hey
I have the exact same problem. Game works fine with a new save until i exit the game and try to run it again. Game crashes before main menu, when i take out the save folder, games runs normal until I close it and try to run it again. Did reinstalling the game work for you? Or does anyone else have a solution?
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