Forum Discussion

ratnapping's avatar
ratnapping
6 years ago

sims 4 can't run save files?

so I just updated my game to the 16/01/20 patch after not playing for a while.  I open up the game, open up my save and load my household, bam back at the neighbourhood menu. I repeat this a couple ...
pc
ratnapping's avatar
ratnapping
6 years ago

@puzzlezaddict just had a go.

new save file worked fine but the game crashed right before the start menu when trying to reopen.

puzzlezaddict's avatar
puzzlezaddict
Hero+
6 years ago

@ratnapping  Does your computer run Windows or macOS?  Do you have your system set to automatically sync the contents of Documents with cloud storage  (OneDrive or iCloud)?  If so, please disable the syncing and test.

  • ratnapping's avatar
    ratnapping
    6 years ago

    @puzzlezaddictI'm not signed in to one drive so its not synced anyway I don't think.

    I'm trying a complete reinstall of the game in origin so fingers crossed

    • PolishBelgian's avatar
      PolishBelgian
      6 years ago

      Hey

      I have the exact same problem. Game works fine with a new save until i exit the game and try to run it again. Game crashes before main menu, when i take out the save folder, games runs normal until I close it and try to run it again. Did reinstalling the game work for you? Or does anyone else have a solution?

      • PolishBelgian's avatar
        PolishBelgian
        6 years ago
        @PolishBelgian Btw I have no custom content or mods and i have a 64-bit OS so I don't think that I need the Legacy Edition of The Sims 4

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