Forum Discussion
Maybe your graphics card drivers are not up-to-date. Update your drivers directly from the Graphics Card website.
Try starting the game in windowed mode: https://answers.ea.com/t5/Technical-Issues-PC/How-to-start-The-Sims-4-in-Windowed-mode/m-p/3447611#M6959
It is updated. I had it check and all I got was an optional update but the update ruins my pc so i'm not getting that again.
I normally never had to start in windowed mode it would just start when I wanted to play it. I bet EA updated it so it requires a more powerful card. I always seem to have that kind of inconvenience....
Edit: I dont have the option to start it in windows mode :/ this is starting to * me off now
- 7 years ago
Have you tried to repair your game?
Repair Game:
In Origin > Games Library, right-click on Sims 4 and select Repair.Reference Link:
Error 0e6d1221
https://answers.ea.com/t5/Technical-Issues-PC/Error-0e6d1221-1df4e8dc-0000012d-912c9c10/td-p/4636763- 7 years ago
repaired it. Same error
- 7 years ago
I don't know why I didn't think of this sooner.
Try this:
These instructions are for Nvidia cards, but AMD cards should have something similar to a control panel.
1. Delete the Config.log file from the Sims 4 folder. [C:\Users\Username\Documents\Electronic Arts\The Sims 4]
2. Set the Nvidia card as default in Nvidia Control Panel.
3. Run the game to the Main Menu and exit the game.
4. Check the new Config.log file to see if it's detecting the Nvidia card.
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 8 minutes ago
- 38 minutes ago
- 2 hours ago
- 4 hours ago