Sims 4 can't run with video card
I was always able to play Sims 4. I have 83 hours on it. Yet today I just finished reinstalling it after some issues with my graphics card (nothing we just forgot to plug it in to the hdmi cord) and ...
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I don't know why I didn't think of this sooner.
Try this:
These instructions are for Nvidia cards, but AMD cards should have something similar to a control panel.
1. Delete the Config.log file from the Sims 4 folder. [C:\Users\Username\Documents\Electronic Arts\The Sims 4]
2. Set the Nvidia card as default in Nvidia Control Panel.
3. Run the game to the Main Menu and exit the game.
4. Check the new Config.log file to see if it's detecting the Nvidia card.
'I'm not useing a nvidia
I understand that, I was just hoping that you could use the instructions I gave to get your computer to recognize the video card.
If you prefer not to delete the Config.log file, rename it for temporary - something like Config1.log should work, or move it to the desktop.
Set your video card as default in it's manager.
Run the game to the Main Menu and exit the game.
Check the new Config.log file in the Sims 4 folder to see if it's detecting your video card.
I dont know how to change my card to default. I know in the manager instead of intel the radeon is all that shows up. Also all I have is AMD radeon settings. I dont have that config program thing it's supposed to have
Would you mind sharing your computer's information with us?
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/You can attach the text file to your post or reply directly. (To attach a file click the browse button just above the Preview button, at the bottom of the message box.)
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