Sims 4 can't run with video card
I was always able to play Sims 4. I have 83 hours on it. Yet today I just finished reinstalling it after some issues with my graphics card (nothing we just forgot to plug it in to the hdmi cord) and ...
Forum Discussion
@172e3cda00349872 wrote:Ah okay. That sounds very familiar. Would you be willing to try uninstalling the video driver, download it again and install it?
I had to do this recently, and fixed my video card issues.
Something else to try is what Roberta591 mentioned. Moving the Sims 4 game to a different drive. As the drive it's on doesn't have a lot of space left and could be causing issues.
Backup and restore your games
https://help.ea.com/en-us/help/origin/origin/backing-up-and-restoring-your-origin-games/This explains how to change install locations.
A video of how to move documents folder if you need it:
How to move "Documents" folder to another drive in Windows 10
https://www.youtube.com/watch?v=iYfNmGnbxNwHopefully this helps. 🙂
Wait so if I reinstall my driver could it fix all my card problems? Cause some games used to run smoothly and lag free and now its lagging alot now.
Yes, it may help the issues your having with your video card. It did with mine. Sometimes reinstalling the current driver or even rolling back to a previous driver seems to help when your having graphics issues.
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- sjdecheske wrote:
Wait so if I reinstall my driver could it fix all my card problems? Cause some games used to run smoothly and lag free and now its lagging alot now.
how do I do it with radeon?
I made sure I had the driver backed up first. If you don't then you might want to go download a new copy.
https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-550
** You mentioned that the current drivers may mess up your system. Try the older driver - Adrenalin Edition 18.5.1.
Here's a couple of How tos with photos that might help the uninstall/install process:
How to uninstall AMD video drivers
https://support.amd.com/en-us/kb-articles/Pages/GPU57RemoveOldGraphicsDrivers.aspxHow to install AMD video drivers
https://support.amd.com/en-us/kb-articles/Pages/Radeon-Software-Install.aspxthat was the update that broke my pc but turns out I must of made a mistake cause it worked out fine. Now to test sims
Edit: It did not work at all :/
Could this error I got when I updated radeon have anything to do with sims not working? I get this error when I update. Saying the update was partially installed
I uninstalled the driver and reinstalled it. Same issue
I was just wondering. I had to reset my computer a long time ago but I took out the save file and then put it back. I was wondering if that old save file could be causing this problem some how
You know, it could be. Try it without the old save to see if that helps. Come to think of it, I remember getting a similar error.
Here are links to articles that Crinrict wrote that may help with the issue.
Getting the game to recognize your graphics card
https://crinrict.com/blog/2013/06/getting-the-game-to-recognize-your-graphics-card.htmlCan’t run with the Video Card in this System
https://sims4.crinrict.com/en/2014/09/cant-run-with-the-video-card-in-this-system/Since this thread is somewhat old can you confirm that you are still seeing the same error.
Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.
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