Sims 4 causes computer to restart
Starting about a week ago, whenever I started playing Sims 4, my computer would just randomly restart itself without warning. At first I thought it was an issue with my actual computer, Google was s...
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I don't recall seeing anything called " Hiberfil.sys" at all, so I guess that would be a no. LOL
I finished running scans on all my drives using Norton and Malwarebytes. You can find their reports as the zip file I will attach below, however they both found nothing.
I also did the Windows system check like you instructed. It too found nothing as well; I will include that report below as well.
I have yet to try reinstalling the graphics driver, but that is going to be my next step. I'll let you know what happens.
Virus scan zip: https://drive.google.com/file/d/1q7LS7THoRIT49MJT1SqeBREMm1EdKpfo/view?usp=sharing
Windows system test: https://drive.google.com/file/d/1TQGapuQoX83I8cSKb57Q39jFEdMKChmd/view?usp=sharing
Update: Just tried the graphics driver reinstall. Still crashed after about 2 hours unfortunately.
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- EA_Cade9 months ago
Community Manager
