Sims 4 Causing PC Reboot
I've had the Sims 4 for maybe approximately 3 months now, which I purchased directly through Origin and have not used any mods or CC. In that time, I have rebuilt my computer to have better specs tha...
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@imaginarybatman There isn't much obvious in your dxdiag that points to a problem. The Radeon GPU control software did crash once, so you can try disabling all settings in the profile the software has for TS4_x64.exe; that's helped with other issues, although not system reboots.
Please also disable Origin in-game, both globally and specifically for Sims 4. For the global setting, hover over your username, select Application Settings, then Origin in-game, and disable it. For the TS4 setting, right-click on the game icon in Origin, select Game Properties, and uncheck the box for Origin in-game. Usually one settting is enough, but not always.
However, I'm not sure this will help. If your computer reboots again, the next step is hardware monitoring. Please download hwinfo (free) from here:
https://www.hwinfo.com/download/
You don't even need to install it, just download the portable version, unzip it, and launch it from Downloads or wherever you want. (If you do want to install, be sure to click the green button, not the orange one.) Restart your computer, launch hwinfo, choose "sensors only," then click the icon that's a sheet of paper with a + sign to begin logging. You can save the log to wherever is convenient.
Wait five minutes, open Origin and Sims 4 (but no other apps), and play for 20 minutes or until your computer reboots. (You can end logging by clicking the same icon.) Then upload the log to a third-party site and link it here. Please leave the log in .csv format, or my log reader won't be able to open it.
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