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puzzlezaddict
3 years agoHero+
@maddymoo57 @GamerJemms23 @Simi1230 Please clear the EA App's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Restart your computer, and repair the game: open your game library, click Sims 4, and select Manage > Repair.
If that doesn't help, take the EA App offline, wait a minute, and go back online. The option is in the dropdown menu in the upper-left corner.
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