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TheMelodyPheles's avatar
TheMelodyPheles
5 years ago

Sims 4 corrupting internal hardrive ( I need Advice)

So in April I had gotten a new refurb. computer and downloaded The Sims 4. At the time I was running on Win.10. I after downloading and playing for a while I experienced a crash and had to restart my...
pc
puzzlezaddict's avatar
puzzlezaddict
Hero+
5 years ago

@TheMelodyPheles  That's great to hear, and I hope you enjoy the game.  If you have any other issues, please feel free to post back.

  • TheMelodyPheles's avatar
    TheMelodyPheles
    5 years ago
    @puzzlezaddict so now memory is being taken over by the sims and causes it to crash before we even load up .
    info:

    Problem Event Name: BEX64
    Application Name: TS4_x64.exe
    Application Version: 1.75.125.1030
    Application Timestamp: 609ca104
    Fault Module Name: StackHash_939c
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 0000000000000000
    Exception Code: c0000005
    Exception Data: 0000000000000008
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 939c
    Additional Information 2: 939c912c219158213ce6df30e78bbad5
    Additional Information 3: 3476
    Additional Information 4: 34761dd609456dd25ad80d15abac3f44

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