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dmreins's avatar
dmreins
Seasoned Rookie
7 years ago

sims 4 crashes on save

Sims 4 is crashing on save/save as for the past few days & I'm not able to save game progress at all.  

1 Reply

  • kreatora's avatar
    kreatora
    Hero (Retired)
    7 years ago
    @dmreins

    The reasons for this can be different.
    Most often this is due to outdated mods.
    Sometimes, however, the cause is computer problems

    Do you have any mods or CC?
    If you have any mods move the mods folder to the desktop.



    Delete localthumbcache.package file in the game folder.- important!



    Fix the game in Origin.
    Origin/Library -right click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.


    If you don't have CC or mods delete this file and fix the game also. The game will create the same new file but without saved errors.


    Turn on the game to create a new, empty mods folder. Check if a game is working now without mods.
    Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method

    If you don't have mods your DxDiag of the computer is needed.


    To gather a DxDiag on your computer, please follow the steps here

    http://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-for-Sims-3-PC-Only/td-p/1049584/
    You can attach it to your post directly in option " reply" no "Quick reply"

    I don't work for EA