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EA_David
Community Admin
11 years ago@surfergirl2689 That looks like a driver issue, apparently it can happen if you update your OS and the proper files don't transfer correctly.
Please check for driver updates, and when you are asked whether you want to perform a clean install, choose to do so.
Anonymous
9 years agoI have the same error with Windows 10 on my pc and I did a factory reset and then redownloded the sims 4 again and it did the same thing again
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