2 years ago
Sims 4 Crashes without mods or CC
I've made posts about this in the past, but never received any fixes to my problem. This time it feels like the crashes are more frequent. To resolve the issue I have Created a fresh vanilla save ...
@okmadi Let's start with a new dxdiag:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
And let me know what world you're playing in, and whether this happens in one of the default lots in Willow Creek or Oasis Springs.
I was playing in San Myshuno in an apartment I built. I've been playing in Willow Creek for 10 minutes now and haven't crashed.
@okmadi Your hardware is certainly more than sufficient to run Sims 4 properly, which I'm sure you know. But your dxdiag does list a few crashes of the graphics driver, so that's the place to start. Please do a clean uninstall and reinstall of the driver, as described here:
You can get a fresh copy of the newest Nvidia driver here:
https://www.nvidia.com/Download/driverResults.aspx/211709/en-us/
Some of the Sims 4 crashes in your dxdiag don't look to be related to the graphics driver, so it's possible that this won't fix the crashing. (The driver is definitely crashing and needs to come out; I'm just saying this may not be the only problem.) If you get another crash while playing on the lot you built in SM, please try one of the premade lots in that world instead, to distinguish between issues with your build and more global problems.
I did the clean uninstall and reinstall.
First I attempted to play on the apartment I built, and the game crashed about 6 minutes into playing. Then I went and played on the same lot but with the EA premade apartment (It's the Jang's apartment) and that caused my computer to bluescreen, again about 6 minutes into playing.
I've attached the new crash report as well.