6 years ago
Sims 4 Crashes
Okay. I've had a lot of issues with this game in the past, most of them were resolved quite easily using this forum, however, I have recently had a repeat issue where my game keeps crashing, and, fol...
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
@DylanDenyer753
On top of the graphics drivers, your Windows is also not updated.
Try to force the update by doing these steps
1. Backup any data that is important to you from your computer
2. Open this link in Microsoft Edge: https://www.microsoft.com/en-us/software-download/windows10
3. Click Update now
Here's a direct link to the graphics drivers you need: https://www.amd.com/de/support/graphics/amd-radeon-hd/amd-radeon-hd-7000-series/amd-radeon-hd-7870-xt