Forum Discussion
Everyone in this thread, please test with zero mods installed. Even if you've updated your mods, please still do this, so we can be sure the issue isn't a mod. If your game is crashing with zero mods, please test a new save, to be thorough. If the problem exists in a new save, please start your own thread describing the issue and what you've tried so far that hasn't worked.
It would also be helpful to see a dxdiag; you can attach one to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
- 5 years ago
I have no mods and mine keeps crashing
- crinrict5 years agoHero+
Could you please post the following info
- Your Computer's DxDiag
- If you have, the following file: Documents\electronic arts\the sims 4\lastcrash.txt
- The following file: Documents\electronic arts\the sims 4\config.log
You can upload DxDiag and config.log directly to your post.
For any lastCrash files, either create a rar file and upload that or copy/paste the content of the file to a post inside spoiler tags (the icon next to the strike-through)