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MagnifiSims
Rising Newcomer
12 months ago

Sims 4 crashing aug 2024

Soooo... Everytime I am about to enter Sims 4 right after I've said "Resume" and it loads it then crashes. I've tried repairing my game, clear cache all of that. I also tried w an empty mods folder and still the same result. 

I just want to build!! And the game worked fine for me yesterday. Can someone help? 

1 Reply

  • @7a3fz3igopvs  Can you start a new save, for comparison's sake?  Please test and let me know.

    If that doesn't work, please try playing in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just see whether you can start a new save and enter live and build modes.

    If you get another crash, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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